Shipping policy

Shipping

We ship within our U.S. delivery area only. Standard shipping throughout our U.S. delivery area, including Colorado, is $8.50 on orders under $300 and free on orders of $300 or more. Express shipping is not offered.

Please allow four business days for order preparation, plus carrier transit time.

Free studio pickup by arrangement

Pickup orders are normally prepared within 1–2 business days. Our business days are Monday, Tuesday, Thursday, Friday, and Saturday, 9 AM–5 PM Mountain Time. Closed Wednesday and Sunday. After receiving your ready-for-pickup notification, text Isabella at 720-295-0383 to arrange collection. Please wait for her confirmation before arriving.

Shopify displays “Usually ready in 2–4 days” as its general pickup estimate. This estimate does not automatically account for our operating calendar. Please follow the pickup instructions above and wait for Isabella’s confirmation before arriving.

Pickup location: 12532 W Ken Caryl Ave, Suite 7, Littleton, CO 80127-3733.

Questions about your order? Contact isabella@izzywiththeacne.com.